PRELIMINARY
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. You are currently viewing the website ("Website") for The Company The French Travel, http://www.thefrenchtravel.com belongs to The French Travel, whose head office is located at 84 rue de Gergovie 75014 PARIS.
Because our Terms and Conditions contain legal obligations, we encourage you to read them
carefully. They form the basis on which bookings are accepted by The French Travel. If you do not agree to be legally bound by all the following Terms and Conditions, please do not access and/or
use our website www.thefrenchtravel.com
All terms refer to the offer, acceptance, and consideration of payment necessary to engage in business with The Company for the express purpose of the Company's stated services and products, in
accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and
therefore as referring to same.
The French Travel offers personal concierge referral services and tourist services ("Services") including tickets, flights, transfers, concierge services, accommodation, excursions, tours,
visits, recreational, cultural and gastronomic discovery tours. Any reservations made on this website implies full acceptance of these Terms and Conditions and the payment of the sums due in
respect of bookings made. These Terms and Conditions can be amended and updated at any time and without notice.
If you request or make travel arrangements with or through us, you understand that we do not own or operate any entity which provides, or is to provide, goods or services for your trip such as,
for example, lodging facilities, transportation companies of any kind, entertainment providers, equipment suppliers, restaurants or other food service providers, local ground handlers, etc.(any
or all of which may be referred to herein as a "Service Provider" or, collectively, as "Service Providers"). The only Services that we might provide directly through one of our employee or agent
are the guiding Services.
If you request Services from The French Travel that require the use of an independent third-party service provider (a "Service Provider", such as a restaurant, airline, or hotel), subject to
compliance with applicable law and The French Travel’ policies, The French Travel will use reasonable efforts to fulfill your request. The Services may involve referral to or provision of
information about an independent third-party Service Provider that may provide goods or services to you. All Service Providers are exclusively responsible for the quality of any work they perform
and products they sell, and The French Travel has no responsibility for those products or services. The actual decision to hire or make arrangements with a Service Provider referred by The French
Travel is Your responsibility. The Service Providers are not employees of The French Travel, and are not entitled to act on behalf of The French Travel in any way. We want you to be aware that
from time to time, certain of our vendors may pay us commission and/or other incentives. The Client accepting and utilizing the Services recognizes that The French Travel is in no way responsible
for the actions or omissions of any Service Provider hired by the Client.
PRIVACY STATEMENT
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use the information collected from individual customers for the purpose of conducting tours. We constantly review our systems and data to ensure the best possible service to our customers.
CONFIDENTIALITY
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of our services and products.
DISCLAIMERS - EXCLUSIONS & LIMITATIONS
The information on this web site is provided on an "as is" basis. To the fullest extent
permitted by law, this Company:
-Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any
inaccuracies or omissions in this website and/or the Company's literature; and
-Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the
loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer
software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
TOUR PRICES
Our Tour Prices include most of the time the private guide and tickets (if necessary). Food, beverage, incidentals, bathrooms, and anything else not specifically included in the tour price agreement is not included.
PAYMENT POLICY
If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your
Product, information about your purchase may be obtained by contacting us at marie@thefrenchtravel.com or by phone +33.(0)6.69.04.84.94.
Terms of payment are within The Company's sole discretion, and unless otherwise agreed to by The Company, payment must be received by The Company prior to The Company's acceptance of an order.
Payment for the products will be made by credit card or some other prearranged payment method unless credit terms have been agreed to by The Company.
THE COMPANY DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS,
OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE COMPANY WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, THE COMPANY IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF
DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH
REMEDIES FAIL THEIR ESSENTIAL PURPOSE.
You agree to comply with all applicable laws and regulations of France. The Parties agree that this agreement, any sales there under, or any claim, dispute or controversy (whether in contract,
tort, or otherwise, whether preexisting, present or future, and including statutory, common law, and equitable claims) between Client and The Company arising from or relating to this agreement,
its interpretation, or the breach, termination or validity thereof, the relationships which result from this agreement, The Company's advertising, or any related purchase shall be governed by the
laws of France, without regard to conflicts of Laws rules.
All products, tours and services offered by The Company are valid as per the dates displayed at The French Travel.com. The Company is not responsible or liable for any information that it does
not directly provide.
Prices listed on The Company's websites or affiliated websites are per person and include TVA (20%) unless otherwise specified. Prices are shown in Euros (EUR). The Company accepts the following
credit cards Mastercard and Visa. Full payment by credit card is required to make a reservation online.
TOUR PRICES
In using this Website and the Services, you agree that you will:
(a) provide The French Travel with all information reasonably relevant to your request for Services;
(b) comply with our payment policy mentioned above;
(c) not make any request for Services that is false, fraudulent or designed to violate any law or harm any third party;
(d) arrive on time for any appointments that The French Travel may make for you with a Service Provider;
(e) read and comply with any reasonable instructions of The French Travel’ or the Service Provider with respect to your request for Services and the fulfillment thereof, or any additional terms
and conditions notified to you that are applicable to your particular request;
(f) take responsibility for being physically able and prepared to participate in any activity that you request The French Travel to arrange or organize for you, and for being fully equipped with
any appropriate clothing and equipment reasonably necessary for such activity;
(g) not use any robot, spider, other automatic device or manual process to monitor content on this Website;
(h) immediately review any travel itinerary and travel terms and conditions you receive from us and let us know if any modifications need to be made. We do not accept responsibility for
discrepancies or objections reported more than 24 hours after we send an e-mail confirmation. There may be fees or penalties for modification or cancellation of travel arrangements. Be sure you
understand these restrictions.
PAYMENT TO SERVICE PROVIDERS
The French Travel may make payments to Service Providers on behalf of Clients; and/or upon
prior request from the Clients) to pay an Invoice on condition that a Client has requested and authorized the Company to do so. In such circumstances, Clients acknowledge, warrant and agree
that:
The Company shall have no liability or be responsible in any way for any use of a Client’s Payment Card by such Service Provider;
· The Payment Card used will be that of the Client’s; and
· The Payment Card will have sufficient balance to cover in full the cost of the goods or services supplied by the Service Provider.
· From time to time a Client may instruct the Company to make a restaurant reservation on his behalf. Where such reservation is subsequently cancelled by the Client, the Client authorizes the Company to charge any cancellation fees incurred on their card.
CANCELLATION POLICY
a) Notification of cancellation is required in person via email. If you cancel more than 4 weeks in advance of the scheduled departure or commencement time, you will get a full refund for everything except the entrance tickets, shows tickets, train tickets, flight tickets.
No refunds will be given for any reason within 4 weeks of the trip start time.
We will always attempt to reschedule your tour if possible according to our business practices and the availability of our guides and tickets. However, we reserve the right to charge full price for new tour reservations if the original reservation is missed or skipped. We reserve the right to deny an attempt to reschedule a reservation if the notification is received within less than 4 weeks of the trip start time.
b) For any other service provided by any independent third-party Service Provider, the Client agrees with the specific cancellation policy provided by The French Travel at the time of
booking.
LOG FILES
We use Google Analytics view trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. No information collected is linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
COOKIES
We use a number of different cookies on our site. If you do not know what cookies are, or how
to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.
The list below describes the cookies we use on this site and what we use them for.
Currently we operate an 'implied consent' policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the
cookies having visited the site, or you should browse the site using your browser's anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in
Firefox and Safari etc.)
FIRST PARTIES COOKIES
These are cookies that are set by this website directly. We employ First Party Cookies for the
purpose of conducting the reservation process. These include thing like the shopping cart, book now, and check out actions. We use a session cookie to remember your log-in for you and what you've
put in the shopping cart. These we deem strictly necessary to the working of the website. If these are disabled then various functionalities on the site will be broken.
Google Analytics: We use Google Analytics to collect information about visitor behavior on our website. Google Analytics stores information about what pages you visit, how long you are on
the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We
therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
You can find out more about Google's position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.html
Jimdo: Our websites runs the Jimdo. CMS and cookies are used to store basic data on your interactions with Joomla and we deem these as being strictly necessary to the working of the
website. If these are disabled then various functionalities on the site will be broken.
LINKS FROM THIS WEBSITE
We do not monitor or review the content of other party's websites which are linked to from this website. Opinions expressed or material appearing on these websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
COPYRIGHT NOTICE
Copyright and other relevant intellectual property rights exist on all text, photos, images, icons, videos, and graphics relating to the Company's services and the full content of this website. This Company's name is a registered trademark of this Company in France. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use www.thefrenchtravel.com content (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal, non-commercial use. Any other use of www.thefrenchtravel.com content requires the prior written permission of our Company.
FORCE MAJEURE
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any act of terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.
WAIVER
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
GENERAL
The laws of France govern these terms and conditions. By accessing this website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the French courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.
NOTIFICATION OF CHANGES
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.